Privacy Policy
This Privacy Policy explains how Hair Lingerie (“we,” “us,” “our”) collects, uses, and shares information when you visit our websites or submit your information through our forms.
Information We Collect
We may collect the following information when you submit a form, book a call, purchase, or communicate with us:
- Contact information (first name, last name, email address, phone number)
- Business details you provide (city, state, salon name)
- Referral information (name of the person who referred you)
- Communications (texts, emails, and messages you send to us and our replies)
- Website activity data (basic analytics such as pages viewed and device/browser information)
How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Send certification steps, reminders, and account/sign-up updates
- Coordinate Zoom calls, appointments, and event reminders
- Deliver products, services, training, and mentoring you request
- Improve our website, offers, and communications
- Maintain security and prevent fraud
Text Messaging (SMS)
If you opt in to receive text messages, we may send messages related to certification steps, reminders, and account/sign-up updates.
- Message frequency varies.
- Msg & data rates may apply.
- You can opt out at any time by replying STOP.
- For help, reply HELP (or contact us using the information below).
We do not sell your phone number or SMS consent. Your opt-in is collected via our web forms.
How We Share Information
We may share your information with service providers who help us operate our business, such as:
- Website and form platforms (e.g., Kajabi)
- Scheduling tools (e.g., Calendly)
- Payment processors (if you purchase)
- Messaging providers (for SMS delivery)
- Email and business software providers
These providers are permitted to use your information only to perform services for us.
We may also share information if required by law, to protect our rights, or to prevent fraud or misuse.
Cookies and Analytics
Our websites may use cookies and similar technologies to improve site functionality and understand usage. You can control cookies through your browser settings.
Data Retention
We keep your information as long as needed to provide services, maintain business records, comply with legal obligations, and resolve disputes.
Your Choices
You may request to:
- Access, update, or correct your information
- Opt out of marketing emails (via unsubscribe links)
- Opt out of SMS by replying STOP
Security
We take reasonable measures to protect your information. No method of transmission or storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
Contact
